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Privacy Policy

Effective Date: January 2025

Introduction

At Mr. Memo Auto, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We collect information from you only when you book an appointment with us. The information we collect includes:

  • Your name
  • Phone number
  • Email address
  • Vehicle information (make, model, year)
  • Service details and appointment preferences

How We Use Your Information

We use the information you provide solely for the following purposes:

  • To schedule and confirm your service appointments
  • To contact you regarding your vehicle service
  • To send appointment reminders and service updates
  • To maintain service records for your vehicle
  • To improve our customer service experience

Information Sharing and Disclosure

We do not sell, trade, or share your personal information with third parties. Your data is used exclusively for providing automotive services to you and is kept strictly confidential within our organization.

We may only disclose your information if required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to provide services to you.

Data Retention

We retain your information for as long as necessary to provide you with services and maintain service records for your vehicle. If you wish to have your information deleted, please contact us directly.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal information
  • Request deletion of your personal information
  • Opt out of receiving promotional communications

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. These cookies do not collect personal information and are used only for website functionality and analytics purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Mr. Memo Auto

800 Arrow Rd, Unit 1, North York, ON M9M 2Z8

Phone: (647) 501-6039

Email: bookings.mrmemo@gmail.com